Solutions30 & NinjaOne: Secure Endpoint Management at Scale

With a sprawling network of 16,000 field technicians operating across 10 European countries, Solutions30 faced a complex operational challenge. To manage and secure its workforce, it turned to NinjaOne’s unified endpoint management platform. 

The company handles 80,000 service calls daily across telecommunications, energy, and digital sectors. The scale of activity requires centralised visibility over thousands of laptops, mobile devices and servers spread across its European operations.

According to Jerzy Badowski, Group CIO at Solutions30, managing this environment manually was not feasible: “It cannot be done manually,” he explains, “so we needed a lot of different systems to support the technicians’ activities.” This reliance on multiple, disparate systems was a key challenge the company aimed to solve by finding a single, consolidated platform.

In 2021, Solutions30 evaluated multiple endpoint management solutions to address this need, focusing on both functionality and cost-effectiveness. Ultimately, NinjaOne emerged as the preferred choice due to its platform coverage and competitive pricing structure.

How NinjaOne reduces administrative overhead

NinjaOne’s platform’s autonomous patching capabilities have delivered significant operational efficiencies for Solutions30’s IT team. Rather than requiring dozens of administrators to manually update software across thousands of devices, the company can now deploy patches with minimal manual intervention.

“We would have needed to have 50 or maybe 100 administrators to do the patches every day and currently we can do it just by one click,” Jerzy explains. “That’s a huge optimisation and saving of both time and resources.”

NinjaOne’s centralised dashboard provides Solutions30 with real-time visibility across all endpoints, enabling rapid identification of missing patches, software vulnerabilities and hardware issues. 

This capability proves particularly valuable given the company’s compliance requirements across multiple regulatory frameworks.

“We are obliged by different directives and different standards to properly manage patching and vulnerabilities. NinjaOne’s tool is helping us with those processes,” Jerzy says.

NinjaOne’s capabilities for platform scaling and infrastructure growth

Solutions30’s implementation demonstrates how automated endpoint management platforms can scale with organisational growth. The company initially deployed NinjaOne across a limited portion of its infrastructure before expanding to full coverage as it recognised the platform’s value.

“The bigger infrastructure you migrate into NinjaOne, the more advantages you get,” Jerzy says. “If you implement it for the whole infrastructure, then it becomes a really strategic tool to manage your infrastructure, to manage all your architecture and applications.”

The platform now covers Solutions30’s entire device ecosystem, from desktop computers and laptops to mobile phones and servers. This coverage enables the company to maintain security standards and operational efficiency across its geographically distributed workforce.

NinjaOne’s Patch Intelligence AI provides Solutions30 with predictive insights about potential infrastructure issues. “AI algorithms assist us in monitoring our endpoints and we can receive proactive reports and predictions about what can happen with our infrastructure,” Jerzy says.

Solutions30 is looking into NinjaOne’s autonomous patch management capabilities and, Jerzy confirms they will play a significant role in the future: “It’s something we haven’t explored yet,” he notes, “but something we’ll be using much more frequently.”