Extreme Networks Cuts Manual Tasks by Up to 90%
Extreme Networks is setting a new benchmark in enterprise networking with Platform ONE, a fully unified, AI-driven workspace designed to simplify, secure and scale digital infrastructure. Built for modern telecommunications environments, the platform combines multimodal, conversational and agentic AI in one intuitive experience, cutting through complexity and empowering cross-functional teams to act faster and more confidently.
AI at every layer: From insights to action
Extreme Platform ONE integrates AI across every layer of network management. Using Extreme’s Service AI Agent, users benefit from automated diagnostics and real-time support, accelerating issue resolution by up to 98%. The agent operates around the clock, gathering logs, analysing telemetry and autonomously troubleshooting both wireless and fabric layers.
Acting like a virtual expert always on call, the Service AI Agent can auto-remediate network issues or escalate them directly to Extreme’s Global Technical Assistance Centre (GTAC), removing the need for manual forms or delays.
As Chief Product and Technology Officer at Extreme Networks, Nabil Bukhari stated, “Extreme Platform ONE makes the impossible possible.
“There is no other architecture and management combination in the industry that gives you that much information about your end-to-end enterprise in real time. And as the first in our industry to fully unify conversational, multimodal and agentic AI, we’re delivering intelligence and automation at every layer of the network, reducing complexity at every turn and taking tasks from hours to minutes to an instant.”
A unified workspace that streamlines collaboration
Extreme Platform ONE is the industry’s first workspace designed from the ground up for real-time, hyper-personalised experiences across roles. From network operators to executives, the platform reduces time-consuming processes by consolidating tools and workflows into a single interface.
What previously took up to eight clicks can now be achieved in one.
Its AI-assisted cross-team workflows simplify collaboration across departments, breaking down silos and enabling stakeholders to make informed decisions faster. At the heart of the innovation is AI Canvas.
The feature lets users generate interactive dashboards, share insights and create visual reports in real time without the burden of manual reporting.
Comprehensive visibility from edge to core
Extreme’s platform delivers unrivalled network visibility through a single login. Users can access physical, access, fabric and service layer insights in one view, supported by advanced visuals like geo maps, topology displays and fabric overlays. Integrated orchestration tools eliminate the need for multiple applications, reducing downtime and streamlining design, planning and root cause analysis.
“We manage two hospitals and multiple community sites, so we need a proactive way of seeing what’s going on across every location.
“In Extreme Platform ONE, being able to visualise every layer of the network, including fabric, completely changes our day-to-day. We can instantly see how everything’s connected, pinpoint issues before they escalate and understand the full context behind what’s happening.”
Extreme’s integrated access security, based on ExtremeCloud Universal ZTNA, helps organisations reduce risk by automating access policy management. An AI advisory agent suggests optimal configurations, validates access requests and provides real-time guidance, replacing dozens of manual steps and significantly reducing setup time.
The unified identity-based engine ensures consistent enforcement across users, devices, networks and locations, improving security posture while easing the burden on SecOps teams.
Smart licensing and scalable value
Extreme simplifies the procurement experience with all-in-one licensing. Customers benefit from transparent asset visibility, automated renewals and tailored hardware recommendations powered by AI.
Jim Frey, Principal Analyst at Enterprise Strategy Group, is now part of Omdia, stated, “Extreme is driving innovation with Platform ONE by unifying its portfolio into a single, powerful platform layered with AI and wrapped in a simple, intuitive UI.
“For enterprises, this means more visibility, automation and control across the network, enabling faster decision-making, reduced complexity and a foundation that scales with the demands of their business.”
Delivering the future of enterprise networking
Extreme Platform ONE reflects a forward-looking approach to enterprise networking. By eliminating silos, reducing manual work and enabling real-time visibility and automation, it allows businesses to focus less on operations and more on innovation, customer service and growth.
Telecommunications providers and large enterprises now have access to a platform that keeps pace with the modern digital economy and actively drives it forward.
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