How Bouygues is Improving the Fixed Broadband Experience

French telecom operator Bouygues Telecom is enhancing the quality-of-experience seen by approximately 5.4 million fixed broadband subscribers by expanding its deployment of AXON Networks’s Expresse Access Network Assurance solution.

Expresse will replace Bouygues’s legacy SNMP (Simple Network Management Protocol) based monitoring service assurance platform and use it to support both DSL and PON (Passive Optical Network) environments. 

To deliver improvements for its subscribers, Bouygues, which serves 27.1 million mobile customers and 5.4 million fixed customers, will lean on Expresse’s AI-driven analytics and streaming telemetry capabilities.

AXON states that Bouygues’s greater adoption of Expresse will “enable deeper, real-time visibility across complex, multi-vendor environments”. It also says that Expresse will make it easier for Bouygues to manage its field operations and speed up issue resolution.

Providing greater visibility

AXON’s approach relies on domain expertise gleaned from the more than 97 million subscriber lines globally that are managed with its solutions, across beyond 30 operators.

"As our network evolves toward greater scale and complexity, it has been essential to move beyond the limitations of traditional SNMP-based monitoring," says Jean-Paul Arzel, CTO at Bouygues Telecom. "Expresse from AXON Networks will provide the depth of visibility and multi-vendor telemetry capabilities we were looking for, enabling a more proactive and automated approach to service assurance. This path of evolution will play a key role in improving both operational efficiency and customer experience."

"Service providers are increasingly recognising the need to modernise legacy assurance environments that were not designed for today's fibre-centric, multi-vendor networks," adds Martin Manniche, CEO and Founder of AXON Networks. "Bouygues Telecom's expansion of Expresse reflects a broader industry shift toward real-time telemetry and AI-driven operations that optimise performance, autonomous networks and connectivity experience. We are proud to support them in this transformation."

All go on consolidation

Bouygues, along with the Free-iliad Group and Orange, recently signed a memorandum of understanding with Altice France to acquire SFR, France's second-largest telco operator. Should the deal receive regulatory approval, SFR's assets would be divided among the three remaining operators. 

AXON has been pursuing an acquisition of its own. In June 2026, it said that it had completed its purchase of Greenwave Systems, a company specialising in end-to-end software-defined mobile network solutions.

Greenwave was founded back in 2008 by former Cisco executives, including Martin Manniche and other current AXON executives. After initially focusing on smart home and IoT services delivered through telecom operators, it expanded to cover broadband service assurance, Wi-Fi performance and network intelligence.

AXON will fold Greenwave’s software-defined connectivity and Network-as-a-Service (NaaS) orchestration technology portfolio into its AI-native, cloud-agnostic AXON Maestro platform. Greenwave also brings to AXON a team of operational support system and business support system (OSS/BSS) experts with deep experience in mobile network deployments.

“This acquisition brings our platform heritage fully under one roof and allows us to continue moving forward with a clear focus: delivering AI-native, Digital Twin-driven operations for mass market and enterprise networks across both traditional fixed network and emerging technologies such as FWA and LEO satellites,” says Siddhartha Dattagupta, CTO at AXON.

“By consolidating intellectual property, engineering expertise and platform assets that originated at Greenwave and later evolved within AXON into one engineering team, we are formalising the integration of technologies that have played a foundational role in our evolution while strengthening our unified platform strategy. 

“Greenwave technologies will become modules within the AXON Maestro platform and its engineering team will focus on OSS/BSS product development with the expanded support for mobile connectivity.”