AccessOn Boosts FTTH with Nokia’s AI Altiplano Platform

AccessOn Internet and Nokia partner to deploy its AI-native Altiplano platform and fibre solutions, establishing a new 10G fibre and Wi-Fi 7 network across North Carolina.

The deployment will connect thousands of subscribers to high-speed, reliable internet, while streamlining operations and enhancing the customer experience.

By integrating advanced AI-driven automation, AccessOn is accelerating service activation and operational efficiency in a competitive broadband market.

AI-powered automation drives faster deployments

The Altiplano platform integrates AI-based automation, allowing AccessOn Internet to accelerate subscriber activation, automate operations and rapidly resolve customer issues.

By leveraging predictive analytics, the platform identifies potential network faults before they impact service, enabling operators to maintain high levels of performance.

Altiplano continuously analyses network data in real time, supporting human operators with actionable insights and root-cause analysis.

The proactive approach enables AccessOn to reduce downtime, improve reliability and deliver a consistent user experience for subscribers across urban and rural areas.

Open architecture supports AI innovation

Altiplano’s open architecture is pre-integrated with 15 leading OSS/BSS vendors through Nokia’s Connected Partner Program.

The integration simplifies AccessOn Internet’s ability to expand, connect with new applications and adopt emerging AI use cases.

AccessOn has partnered with certified integrator Sonar, further reducing time to market for new subscriber connections.

The platform’s Agentic AI capabilities enable operators to interact with the network using natural language.

At the same time, AI agents serve as virtual engineers, continuously learning from live network data and providing intelligent operational guidance.

The combination of open APIs, AI accessibility and automation positions AccessOn to scale efficiently while supporting future digital services.

Proven scale and industry adoption

Altiplano is the world’s most widely deployed access automation platform, managing more than 20 million subscriber lines across 200 broadband operators globally.

Designed from the ground up as an open platform for automation and big data analytics, it uses AI to monitor network utilisation, predict potential issues and support human operators in real time.

“With Nokia’s AI-native Altiplano automation platform, we’re able to create an intelligent fibre network that can deliver high-quality services, accelerate innovation and increase operational efficiencies using recognised industry best practices, laying the foundation for truly digital connected communities,” says Steve Ledford, President and CEO of AccessOn Internet.

Driving digital transformation in fibre networks

The deployment highlights the industry shift toward AI-driven, autonomous network platforms that enhance reliability, efficiency and responsiveness.

Operators can leverage Altiplano to proactively manage network operations, reduce manual intervention and accelerate innovation across broadband networks.

Mark Klimek, Vice President, North America Business Center at Nokia, says: “AI and automation are redefining fibre networks,  making them smarter, more reliable and more responsive to customer needs.

“With 200 customers now using Altiplano, AccessOn Internet’s deployment highlights the growing shift toward open, AI-driven network platforms that drive autonomous networks, accelerate innovation and enable digital transformation.”

A new era of intelligent networks

AccessOn Internet’s adoption of Altiplano demonstrates the advantages of AI-native, open-access platforms in building scalable, intelligent fibre networks.

By combining automation, real-time analytics and AI-powered insights, operators can deliver faster subscriber activation, enhanced service quality and improved operational efficiency, all while preparing networks for future digital services.

As AI integration becomes a standard in broadband infrastructure, platforms like Altiplano are shaping the next generation of fibre networks, enabling operators to meet rising subscriber expectations and maintain a competitive edge in a fast-evolving market.

For telecommunications providers, the deployment illustrates the value of intelligent automation and open network ecosystems in accelerating digital transformation and unlocking operational efficiencies.